POUCHAI — PARCEL DELIVERY & LOGISTICS

Pouchai is a comprehensive full-stack parcel delivery management platform designed to simplify the complete logistics lifecycle. The platform seamlessly connects senders, riders, and administrators with tailored role-based portals. ### Platform Architecture & Roles: • **Customers**: Book parcels with instant automated cost calculations based on weight and type, track live delivery status, manage order histories, and submit reviews. • **Riders**: Dedicated rider portal to view assigned parcel deliveries, update milestone progress, navigate routes, and complete deliveries with secure OTP verification. • **Administrators**: Centralized operational control center to manage user accounts, assign riders to pending shipments, track system-wide logistics, and configure nationwide pricing models. The system includes automated parcel cost estimation, nationwide coverage mapping, cloud image uploads via Cloudinary, and robust JWT authenticated RESTful APIs built on Node.js, Express, and MongoDB.